Legal
These Terms govern access to and use of the Accident Connect platform, website, mobile application, and related services. By accessing or using the Service, you agree to be legally bound by these Terms. If you do not agree, do not use the Service.
These Terms of Service ("Terms") govern access to and use of the Accident Connect platform, website, mobile application, and related services (collectively, the "Service"). The Service is owned and operated by Pacific International Group Inc., a South Dakota corporation ("Company," "we," "us," "our").
By accessing or using the Service, you:
Accident Connect is a technology-based directory and connection platform. Any attorney-client, doctor-patient, or other professional relationship is solely between you and the Service Provider.
We:
We are not responsible for the acts, omissions, negligence, malpractice, misconduct, or services of any Service Provider.
You must:
We may refuse or terminate access at our sole discretion.
You agree:
We may suspend or terminate accounts at any time without liability.
We do not:
Provider listings may be sponsored or prioritized. Placement may be influenced by membership fees, advertising payments, and commercial relationships.
Service Providers may pay membership fees for listing and connection services. Fees:
"Guaranteed Cases" means real, verified users of the AccidentConnect platform who are involved in an accident, initiate contact with or are connected to a subscribed Service Provider through the platform, and whose interaction constitutes a genuine case inquiry or intake for that provider. Guaranteed Cases do not include spam contacts, test accounts, duplicate inquiries, or contacts originating outside the AccidentConnect platform. AccidentConnect retains sole discretion in determining whether a case qualifies as a Guaranteed Case.
If a subscribed Service Provider believes Guaranteed Cases were not delivered in a given billing month, they must contact AccidentConnect support within 30 days of that billing period. Our support team resolves the majority of listing and delivery issues with a 95% success rate. If the issue cannot be resolved to the provider's satisfaction, a refund for that specific month's subscription fee may be issued at AccidentConnect's discretion. Refund requests made outside the 30-day window will not be honored.
AccidentConnect reserves the right, at its sole discretion, to route or assign cases to pre-designated clinics, legal professionals, or partner providers rather than subscribed providers. This may occur based on operational, geographic, or quality-assurance factors. All lawyers and medical clinics subscribed to the AccidentConnect platform acknowledge and agree to abide by this policy as a condition of their subscription. Subscribed providers waive any claim arising from cases routed to AccidentConnect's pre-assigned partners under this provision.
You agree not to:
We may pursue legal remedies for violations.
All platform content, including software, logos, text, branding, design, algorithms, databases, and AI models, are owned by Pacific International Group Inc.
You are granted a limited, revocable, non-exclusive license to use the Service. You may not copy, modify, resell, license, reverse engineer, or create derivative works.
By submitting content, you grant us a worldwide, perpetual, irrevocable, royalty-free, fully sublicensable license to use, reproduce, modify, distribute, analyze, commercialize, and create derivative works from your content for any lawful purpose.
We are not responsible for third-party websites, content, or services. Use at your own risk.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AND AVAILABILITY. WE DO NOT WARRANT UNINTERRUPTED SERVICE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES; LOST PROFITS; LOSS OF DATA; EMOTIONAL DISTRESS; OR REPUTATIONAL HARM.
Total liability shall not exceed the greater of: (a) $100, or (b) the amount you paid us in the last 12 months.
You agree to defend, indemnify, and hold harmless Pacific International Group Inc., its officers, directors, shareholders, employees, contractors, affiliates, successors, and assigns from any claims arising from:
ANY DISPUTE SHALL BE RESOLVED BY BINDING ARBITRATION — NOT IN COURT.
You waive: jury trial, class action, class arbitration, and representative proceedings.
You may opt out within 30 days of first use by written notice.
These Terms are governed by the laws of the State of South Dakota, without regard to conflict of law principles.
We are not liable for delays or failures caused by events beyond our reasonable control, including natural disasters, war, cyberattacks, government actions, or infrastructure failures.
We may suspend, restrict, or terminate access at any time, for any reason, without liability.
We may assign these Terms in connection with a merger, acquisition, sale of assets, or restructuring. Users may not assign without consent.
If any provision is unenforceable, the remainder remains in effect.
These Terms, together with the Privacy Policy, constitute the entire agreement between you and the Company.